Customer Service
- Shipping & Delivery
- Shipping & Handling Charges
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Shipping & Delivery
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Nessabel will provide an e-mail confirming the item has been shipped at time of shipment. Delivery time is usually about 3-5 business days but some products may take up to 14 business days.
All orders are shipped via UPS, FEDEX or USPS.
Shipping fees are not refundable under any circumstance.
Other shipping methods are available upon request. Should you select uninsured shipping we will not be held responsible for loss or damage of your purchase.
- Shipping and Handling Charges
- Shipping charges to locations in the contiguous U.S. vary depending on the size and weight of your order.
- Returns & Replacements
- If you are not satisfied with your purchase, we will gladly refund or exchange (if the item is still available) any new, unused merchandise within 15 days of the date it was purchased when accompanied by a Return Goods Authorization. There is a 15% restocking fee on certain items unless there is an exchange. Customer is responsible for any shipping costs. Shipping costs are non refundable.
- Ordering
- For the fastest possible service it’s best to order online, but please feel free to call in your order as well. Call us at 816-326-8311
- Payment, Pricing & Promotions
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Money Order or Personal Cheque with Bankers Card, COD, VISA, MASTER CARD and DISCOVER Credit/Debit Cards or PAYPAL are all acceptable methods of payment. Our Terms are payment in full before we ship your order. All goods remain the property of the Company until paid for in full.
Returned cheques will incur a $35 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement and, if agreed to, we shall insist on future Money Order transactions only.
- Promotions and new products will be available time to time on our web site, you will also be notified via Email if you registered to our Newsletter.
- Safe and Secure Website
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We use the latest encryption technology to keep your personal information safe. We use Secure Sockets Layer (SSL) technology to ensure the security of your online order information. All your ordering information -- including your name, address, and credit card number -- is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system.
